Testimonials

It was clear from the first visit to Mitrais' office in Bali that they are a professional organization in every regard. They have well established processes and take security of their client's data and intellectual property seriously.

Stephen Baldry, CTO

Agworld Testimonial, Australia

Mitrais have absolutely delivered for us. They took the time to really understand our needs, researched how best to meet them, and then delivered to contract on time and to quality. I look forward to using them again in the future and have no hesitation in recommending them.

Professor Eddie Blass, Founder and CEO

Inventorium, Australia

Thanks Mitrais, the progress you made was excellent. Our distributed team worked well together. Mitrais’ team skills and learning ability is excellent. We have been impressed with the Mitrais team ability to learn our patterns and to contribute strongly as part of our overall team.

Alex Baburin, Chief Operations Officer

Integrated Research, Australia

Rather than offloading a software development project to a remote team and hope for the best, we have decided to extend an existing team by adding programmers from Mitrais. We think that this is the best way to maintain a cohesive and productive team.

Ivan Zelina, CTO

Micromine, Australia

Mitrais was established in Bali 15 years ago primarily to service the requirements of the Australian market. This combined with an Australian and Indonesian management team means that Mitrais understands how to do business in Australia and overcomes the cultural challenges you might find in other offshore development companies. All Mitrais staff speak English and the geographical location in Bali means they provide the benefits of a 'nearshore' development centre. We are looking forward to building a long-term relationship with Mitrais.

Michael Pendred, Managing Director

Horizon Business System, Australia

We engaged Mitrais’ captive team services to assist in the initial development, maintenance and enhancement of our pdfDocs and cleanDocs software applications using .NET, C# and WPF technologies. This was put in place to supplement our senior engineers and developers in Sydney. They allowed us to upsize our development team quickly and efficiently. The team assigned to us met our expectations well and with only two hours’ time zone difference, had a six working hours overlap that made running the project much easier.

Jim Lim, Global Research and Development Manager

DocsCorp, Australia

We’ve been working with Mitrais staff for several months now. They are a good, competent offshore software development service provider, with good progress reporting and task management arrangements in place. Their Bali based development center is three hours behind Sydney, which is challenging but can be managed with modern online work flow tools such as Slack and Pivotal Tracker. All communications are with English speaking staff. Online video conferencing is as effective as email or the online development tools previously mentioned. So far so good. We look forward to continuing our relationship with Mitrais.

Dion Weston​, CEO

iComplain, Australia

It was with some concern that we chose another offshore development partner having had very poor results from our attempts in Sri-Lanka. So far, we are more than happy with the results we have been getting from Mitrais. Our team has exceeded our expectations both in terms of quality of work and speed of turnaround. They have been quick to understand the business requirement and have been willing to add ideas and voice concerns about design flaws and other potential issues. Whilst our captive team is only small, we have been very grateful for the back up support provided by other people throughout the organisation. We see this relationship as very successful and one that will last for many years.

Richard Hazeltine, Director

UDC, Australia

We engaged Mitrais as our development partner in bringing one of our core products to market. The risk profile of this project was very high – we had a new product being developed from the ground up and it was our first near shore engagement. From the initial discussions through to the execution and delivery of the product, the team at Mitrais showed a degree of professionalism and commitment to the project that exceeded our expectations. The ability to deliver the project on time and to a high quality gives us confidence that we can continue a sustainable and rewarding relationship. A big thank you to all the team members!

Grey Properjohn, Divisional Manager - Product Development

Snowden Technologies, Australia

I have found with Fachri and Vera to be productive and less stress. Their ability to deliver work in an efficient time and to be of the high quality we expect is commendable to them and their support network. Their preparedness to meet our internal processes and documentation requirements has given us the confidence to grow into this arrangement further.

Brenton Wild, Technical Services Manager

Smartsoftware, Australia

Red Planet Software engaged 3 Mitrais developers just over a year ago. We have been more than happy with their work and also with our relationship with Mitrais. Their development has been of a high standard and they have been able to remotely work well with other 10 members of our development team in Australia. We would have no hesitation in recommending Mitrais to other organisations looking to contract part of their software development.

Peter Williams, Founder and CEO

Red Planet Software, Australia

We chose Mitrais due to its proven capability and nearshore advantages, which include working in a similar time zone as our Australian team, enabling real-time collaboration and direct responses. Mitrais’ staff communicate well in English, and maintain a thorough daily and weekly reporting regime as required by the agile processes used in developing the software. We find that Mitrais is a preferable offshore solution compared to more distant offshore development options such as India or Eastern Europe.

John Woodbridge, Managing Director

Nimbus Technology Pty Ltd, Australia

Niche Fashion, a provider of software solutions to the fashion and apparel industry, has been working with Mitrais for almost three years now in providing ongoing support for our fashion software solutions. We initially tried out the captive team engagement by undertaking a project to add an SSL certificate on a retail website to ensure secure online transactions through payment gateways. The engagement was proven to be a working solution to our software development need. Now, we are employing two full time Mitrais resources (with an addition of two junior programmers we engaged for short term documenting the products). The engagement works well for us and we look forward to fostering a long term relationship with Mitrais.

Peter Pakarinen, Director

Niche Fashion Technology, Australia

We selected Mitrais because of its ‘nearshore’ proposition in Bali. The benefits include excellent response time, advanced technology skills and most importantly all Mitrais staff speak English which makes the communication easy.

Asher Alhassid, Delivery Manager

Multibase WebAustralis, Australia

We have recently contracted Mitrais to provide resource based application development services for our business. Locally we have found it very difficult to employ skilled and productive resources for development work. The team that Mitrais has provided has been of very high quality, in their development skill, speed of delivering functional code, ability to learn existing application coding and in their interpretation of system end-user requirements. I would rate their developers in the top 10%. The procedures that are adopted by the developers to re-interact their understanding of the requirements makes certain that our requirements are properly understood. I highly recommend Mitrais.

Peter Humphries, Director

Intelli Messaging, Australia

EarthCheck engaged Mitrais as a captive team to help build the next generation of our innovative sustainability platform EarthCheck. We conducted an interview process and chose two excellent developers. Both developers were keen, hard-working, friendly and had great technical skills. With their help we met our deadlines and delivered a quality product. We hope to maintain a long-term relationship with Mitrais and look forward to working with them in the future.

Darren Langley, Software Development Manager EarthCheck

Earth Check, Australia

We chose Mitrais because of its reputation and client base. While it was more expensive than some of the other Asian offshoring centres we were more confident about doing business with Mitrais. We also took into account that if we need to visit Bali to brief our captive team then it was no different than getting on a plane going to Melbourne and relatively inexpensive.

James Selleck, Director

Click Home, Australia

We enjoy doing business with Mitrais and we are very happy to have found them as our offshore development partner. Their team has good communication skill, works productively at high tempo and is quick to respond. They are also highly skilled in relevant technologies with a passion for continued learning. We can say that Mitrais team has enabled us to achieve success with complex projects in demanding time frames.

Tim Schneideman, Managing Partner

A-gen.co, Australia

AsteRx is happy about the partnership with Mitrais. We initially started with having two full-time programmers for a few months engagement in our project and they have been giving really valuable contribution to us. They have been showing high quality of work, professionally enthusiastic and innovative, and giving us more than we expect. This has been key reason for us to decide continuing to work with them and even to grow the team with additional two programmers currently. We hope this will bring us an assured continuous effort supporting our need. I am pleased to thank Mitrais for all the contribution and I agree that using Mitrais resource as part of our team is working really well. We look forward to continuing this good relationship in a long-term basis.

Matthew Galetto, Owner

Medirecords, Australia