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About Us

We think you should feel supported by the people you work with

How we treat each other makes us better as software creators. Our talent remains approachable and ready to lend a hand because it’s the right thing to do.

A WORLD CLASS TECHNOLOGY COMPANY

Our Story

For over 33 years, Mitrais has been committed to the development of the proprietary Mitrais Competency Management System (M-CMS). It enables us to define and manage 432 technical competencies and 68 job family competencies, driving competitiveness and certainty of outcomes for our clients. M-CMS is linked to a learning management system using Moodle with 363 learning offerings. Mitrais also has a stringent recruitment process with a hiring rate of 4% (2022).

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Download our free company profile now. Discover our mission, values, and achievements, and learn how we can help you reach your goals.

Our Partners

Trusted by

Some clients that we developed products for expanded into new markets with measurable success. Let's get you on that list.
Mitrais provides RYCO with the availability of qualified resources who can scale depending on our requirements and business challenges, and the ability to constantly deliver four drivers: Cost, Capacity, Collaboration, and Process.
Adam Rollo • Australia
Head of IT - RYCO Group, RYCO
It was clear from the first visit to Mitrais' office in Bali that they are a professional organization in every regard. They have well established processes and take security of their client's data and intellectual property seriously.
Stephen Baldry • Australia
CTO, Agworld
We have partnered with Mitrais since 2009. They have very talented people and being in a similar time zone works for an Australian company like us.
Edward Chung • Australia
CEO, TechnologyOne
Mitrais team understands and addresses the needs of BTPN Syariah to create great and strong team. They deliver best practices and insightful knowledge to bring the best outcomes to our stakeholders.
M Yusuf Arifien • Indonesia
Application Owner Chapter Lead, BTPN Syariah
I would like to share with you the positive experience we have so far since all this has begun. We haven’t had any issues with your staff transitioning to a remote working model and from a key projects perspective, we continue to see active engagement and good delivery output from the team. We continue to run our usual stand up, technical meeting etc with 100% utilisation of our collaboration tools like jira, MS Teams and zoom without any issues. Well done to all the Mitrais team for keeping the operations going during these times.
Ben Teo • Australia
Chief Project Officer, GS1 Australia Pty Ltd
SPRY Scheduler supported us to obtain quick results for several scheduling scenarios that required adjustments. The main point is time efficiency in creating a detailed scenario required by the management. Mitrais has professionally help us in finding solutions for problems that occurred on site.
Karolus Magnus Santosa • Indonesia
Strategic Planning, PT Kaltim Prima Coal
I have been a mining professional for over 20 years and I am experienced with most mine planning software on the market. SPRY provides 3D animation and is one of the best mine planning systems available today, and is great value for money.
Hary Irmawan • Malaysia
Mining Technical Services Manager, Sarawak Energy Resources
Amidst the downward trend in coal prices, the company will, of course, carry out efficiency measures on all sectors, including mine planning by using mine scheduling software and by re-sequencing mining blocks. SPRY is mine scheduling software that is affordable, but powerful enough to handle the re-sequencing of mining blocks quickly and easily. SPRY can also display line distances in its scheduling, which allows mine engineers to do sequencing engineering to reduce one of the biggest contributors to mining cost, namely the overburden (OB) distance.
Setiady Maruli Ikhsani • Indonesia
Mine Planning & Tech Services Manager, PT Berau Coal
We often have to adjust our scheduling scenarios, but SPRY makes it easier to do it. It's fast, easy to use, and with the helpful support from Mitrais, we do not find any difficulty in operating it.
Aidil Kurniadi • Indonesia
Head New Initiative, PT Darma Henwa, Tbk.
Mitrais has been with Bayan Resources for a long time, and their service has been amazing, just like family. They respond quickly and, of course, solve our problems.
Dwi S Nurhayati • Indonesia
Section Head, PT Bayan Resources Tbk
We are very satisfied with the services provided by Mitrais in assisting us to set up a more reliable cyber security system in our company. All of their team members are highly skilled, professional, and helpful. We are looking forward to further cooperation with Mitrais.
Drajat Wijanarka • Indonesia
Manager, PT Visichem Intiprima
We greatly appreciate the assistance Mitrais has provided us in terms of IT security. As their customer, we highly value their commitment to ensuring the safety of our systems. Their professional approach and expertise have significantly helped solve problems and provide suitable solutions. What we love the most is the detailed and user-friendly report on IT security testing, which gives us valuable insights and practical recommendations to enhance our security. Thank you, Mitrais, for the exceptional support!
Dimas Ansori Putra • Indonesia
IT Supervisor , PT Nichirin Indonesia
WELL-TRAINED TALENTS

Best-in-class Human Capital Management

WELL-TRAINED TALENTS

Best-in-class Human Capital Management

Our expertise in software methodologist is supported with professional talent and good company culture. We apply a stringent recruitment process to select the best talent in the industry. Mitrais Competency Management System and Bootcamp training keep our talents up-to-date with the latest technology
432
Technical Competencies
68
Job Family Competencies
363
Learning Offerings
TRAINING PROGRAMS

Our Training

TRAINING PROGRAMS

Our Training

Delve into our comprehensive training programs for the SPRY Scheduler and SPARX Systems’ Enterprise Architect. Catering to both beginners seeking foundational insights and professionals aiming to refine their expertise, our training offers something for everyone.

Global Leadership

Global
Leadership

Koji Iketani
Koji Iketani
President Commissioner
Noriyuki Okayasu
Noriyuki Okayasu
Commissioner
Aminuddin Bin Baki
Aminuddin Bin Baki
Commissioner
Wiwie Harris
Wiwie Harris
President Director
Gusti Putu Kompiang
Gusti Putu Kompiang
Director Software Development Services
She Kun
She Kun
Director Software Products
Mike Page
Mike Page
VP Sales (QLD)
Rob Mills
Rob Mills
General Manager
Jeff Graham
Jeff Graham
Business Development Manager
Chandra Cipta
Chandra Cipta
Marketing Director
Charles Trader
Charles Trader
Senior Manager SWD
Made Setiadi
Made Setiadi
Senior Manager SWD
Alfred Sumarlin
Alfred Sumarlin
Senior Manager SWD
Argo Negoro
Argo Negoro
Senior Manager SWD
Ida Farida
Ida Farida
Senior Manager Products
Hartoyo Barlian
Hartoyo Barlian
CIO
Abubakar Siddiq
Abubakar Siddiq
Senior Manager Talent Acquisition and Development
Endah Puspita Wardhani
Endah Puspita Wardhani
Corporate Legal Counsel
Andriansyah Bachtar
Andriansyah Bachtar
VP Finance
CORPORATE SOCIAL RESPONSIBILITY

Yayasan Kemanusiaan Ibu Pertiwi (YKIP)

CORPORATE SOCIAL RESPONSIBILITY

Yayasan Kemanusiaan Ibu Pertiwi (YKIP)

Mitrais is the main benefactor of Yayasan Kemanusiaan Ibu Pertiwi (YKIP), a foundation that was originally set up to assist in the recovery efforts after the Bali bombing in October 2002. Now it provides educational support to more than 500 children to achieve its purpose in “breaking the bonds of poverty through education”.
CORPORATE SOCIAL RESPONSIBILITY

Indonesian University Programs

Mitrais has an active co-operation program with the following universities by providing internship opportunities, study excursions, technical workshops, and much more:
  • Bandung Institute of Technology (ITB)
  • Sepuluh Nopember Institute of Technology (ITS)
  • Gadjah Mada University
  • Diponegoro University
  • Pembangunan Nasional Veteran University (UPN Veteran)
  • Mulawarman University
  • Lambung Mangkurat University (ULM)
  • Trisakti University
AWARDS AND RECOGNITIONS

Working here is rewarding

ISO 27001 Certified
2700+
Completed Projects

Our Offices

HEAD OFFICE

Bali

Bali
HEAD OFFICE

Bali

Strategically located on the Island of the Gods, our head office which is located in South Denpasar, Bali is only minutes away from many tourist attractions, culinary, and business centres.
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OFFICE

Bandung

Bandung
OFFICE

Bandung

Bandung is one of those cities that once you live in, you simply don’t want to leave. It’s a perfect place to live and a great place to build your career.
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OFFICE

Jakarta

Jakarta
OFFICE

Jakarta

Our office is located in Kuningan, one of the famous business districts in Jakarta. Strategically located in the heart of the city, you can get everything you need as easy as ABC.
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OFFICE

Yogyakarta

Yogyakarta
OFFICE

Yogyakarta

We can all silently nod that Yogyakarta is a simple city yet full of meaning that makes you constantly brood, “When can I go back there again?” It is truly a great pleasure to be able to live, breathe, and build your career at the same time in Yogyakarta, right?
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BEWARE OF SCAM

Stay vigilant of online scams involving individuals falsely purporting to be from Mitrais.

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TESTIMONIALS

Our Satisfied Clients

As an innovative European-oriented IT company, we were looking for a professional and flexible development partner to continuously improve our own software product. In Mitrais we have found a very professional delivery partner and advisor, that helps us to turn our vision and wishes into state-of-the-art software, quickly, first-time-right and with clear communication. We hope to work together for a long period of time.
Dennis Wustefeld
Dennis Wustefeld
Director, BlueSquid IT, Netherlands
I would like to share with you the positive experience we have so far since all this has begun. We haven’t had any issues with your staff transitioning to a remote working model and from a key projects perspective, we continue to see active engagement and good delivery output from the team. We continue to run our usual stand up, technical meeting etc with 100% utilisation of our collaboration tools like jira, MS Teams and zoom without any issues. Well done to all the Mitrais team for keeping the operations going during these times.
Ben Teo
Ben Teo
Chief Project Officer, GS1 Australia Pty Ltd, Australia
The Xactimate Project has been a big project for the business over the last few months and whilst there are still a few final things that we will need to work through and iron out, I wanted to personally thank you for your hard work and dedication. We certainly consider you as an extended part of our Business Improvements Team here at Bay Building Group and we really appreciate your ongoing efforts, thank you!
Kane Malherbe
Kane Malherbe
CEO, Bay Building Australia, Australia
I will give Mitrais a 10 out of 10. The team is great and things run smoothly, which you can tell from the fact that I have never had to raise any major concerns. All of this is due to Mitrais' great processes which does make things easier to manage. I also love the fact that it’s always possible to use those excess man-days as corporate days for upskilling the team in new technology which is not something easy to find from other providers. It is a very valuable part of the service that Mitrais provides overall, being able to provide team members that are trained or have the opportunity to go and learn those new technologies without sacrificing their time in the project. So, I think that’s a huge positive for the services.
Jim Lim
Jim Lim
Global Research and Development Manager, DocsCorp, Australia
We have been working with Mitrais since 2021 and have expanded our engagement to include development support and feature development across multiple products. Mitrais is a professional company with excellent structures in place, good support, and strong engineers across a variety of technologies. Their senior management is very engaging and always looking for ways to help support our organization’s growth.
Ben Spera
Ben Spera
VP Engineering, MoxiWorks, United States
I have been a mining professional for over 20 years and I am experienced with most mine planning software on the market. SPRY provides 3D animation and is one of the best mine planning systems available today, and is great value for money.
Hary Irmawan
Hary Irmawan
Mining Technical Services Manager, Sarawak Energy Resources, Malaysia
SPRY is very useful for long-term planning from clients, especially clients who have an IUP. SPRY can create many mining scenarios very quickly in order to keep up with fluctuations in coal prices. The support provided by the Mitrais team is very good and they are always fast to respond.
R. Teguh Sapto Subroto
R. Teguh Sapto Subroto
Operation Management, Putra Perkasa Abadi, Indonesia
Mitrais provides RYCO with the availability of qualified resources who can scale depending on our requirements and business challenges, and the ability to constantly deliver four drivers: Cost, Capacity, Collaboration, and Process.
Adam Rollo
Adam Rollo
Head of IT - RYCO Group, RYCO, Australia
Mitrais provided engineers to Xendit's Engineering Ops team. These engineers have been adaptable, agile and responsive to the team's needs in automating Engineer and new-hire on-boarding. I look forward to greater collaboration with Mitrais
Siu Yin Loh
Siu Yin Loh
Engineering Manager (Operations), Xendit, Indonesia
Outsourcing an IT team overseas isn’t easy, but the Mitrais team has made it simple. They’re able to accommodate ever-changing requirements and be flexible and as dynamic as the business needs them to be, as well as producing a high-performing team with suitable skill sets as required. Delighted with the engagement, highly recommended.
Hariestu Dandi Wisambudi
Hariestu Dandi Wisambudi
Chief Information Officer, ALLBIDS.com.au, Australia
We have been working with Mitrais in the development of an advanced decision support platform. The capabilities of each Team member are exceptionally strong. The Team works cohesively with great commitment to fortnightly sprints and daily standups. Our project is progressing on schedule, within budget, and deliverables to date are of the highest quality. We have no hesitation in recommending Mitrais as an excellent software development partner.
Terrona Ramsay
Terrona Ramsay
Director, ARO Forecasting Pty Ltd, Australia
I would like to express my sincere appreciation for the excellent job that Mitrais has done. I’m extremely grateful for the interface work they assisted with and other projects more generally. Thank you, Mitrais, for your dedication, hard work, and the exceptional results delivered. I look forward to more collaboration and success ahead!
Dr Caroline Lee
Dr Caroline Lee
Director & Group Chief Executive Officer, Leecare Solutions Pty Ltd, Australia

Better discussions, better decisions

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