We’ve been working with Mitrais staff for several months now. They are a good, competent offshore software development service provider, with good progress reporting and task management arrangements in place. Their Bali based development center is three hours behind Sydney, which is challenging but can be managed with modern online work flow tools such as Slack and Pivotal Tracker. All communications are with English speaking staff. Online video conferencing is as effective as email or the online development tools previously mentioned. So far so good. We look forward to continuing our relationship with Mitrais.