Mitrais Answers: Frequently Asked Questions

What tools do you use for issue/defect tracking? Will you provide remote access?

Our corporate standard is Atlassian’s well-regarded Jira Issue Tracking System, which allows us to open secured client-specific access into particular jobs. Some of our clients use other defect tracking systems as well, and we are happy to adopt those products. Where we are using a full suite of client products, we generally try to establish VPN access into their systems to ensure maximum compatibility for the entire team.

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