Managed Services

These days, your websites, infrastructure and applications exist within a complex and evolving environment that includes technology upgrades, changing browsers, and actions that can impact the functionality over time. Having a managed services solution in place is the best way to ensure you remain a leader in your category.

Mitrais provides Managed Services for the support and maintenance of critical applications and hosting environments including AWS and Azure. Our managed services offerings provide a highly efficient and cost effective way of ensuring your applications and IT environments are available 24x7x365. Our Managed Services are built around industry best practice ITIL methodology ensuring the alignment of IT services with the needs of our clients, and are supported by robust Service Level Agreements (SLA) suitable to any business regardless of size and complexity. Utilising our managed services framework, Mitrais provides a range of proactive services to keep your applications and infrastructure up and running and your people and business productive.

Excellent Technology Services Supports Business Agility

Whether your organisation’s technology solutions are cloud based, remotely hosted or on premise our services provide the following features and benefits.


  • Site Assessment and Inventory
  • Proactive Service
  • Predictable Management
  • Management and Status Reporting
  • Best Practice Driven
  • Automated and Reliable


  • Reliability
  • Security
  • Consistency
  • Productivity
  • Cost Management and Control
  • Performance
  • Managed Expansion and Growth

Mitrais has hosted and managed applications and infrastructure for global clients with our experience spanning well over a decade. Regardless of the technology, Mitrais can remotely install, configure and manage complex applications ranging from custom applications on popular platforms such as Microsoft SharePoint and CRM, to bespoke application requirements.

We Know the Cloud

Mitrais provides end-to-end managed cloud services, with expertise including private cloud solutions, and industry leading AWS and Azure.

We help define, deploy and leverage simplified, automated cloud management systems across multiple platforms and providers.

With well over a decade of experience, Mitrais knows it is imperative that organizations achieve greater operational agility, better IT governance and tighter integration of components across the enterprise - from applications and platforms through to cloud infrastructure.

We Provide Engagement Models to Suit any Size Business

Mitrais offers a range of engagement models that are flexible and able to be tailored to each organisation’s requirements, ranging from 24x7 dedicated teams to pre-purchased service level agreed hours or days per month. Dedicated teams can be engaged to augment existing in-house teams or provide the entire service.


Contact Us

Contact us now to discuss your requirements by email or phone:

Australia: 1800 755 025
Indonesia: 0807 1 222 222
Singapore: 001 800 6235 0959
Other: +65 6407 1331