Since its establishment in 1987, TechnologyOne has dedicated itself to creating solutions that transform business and make life simpler for its customers. With almost three decades’ of experience as an enterprise vendor, TechnologyOne provides its customers with cutting edge technologies built on in-depth industry knowledge, while being supplemented by an accountability that is lacking when purchasing solutions from different software providers or through third parties.

“We incorporate simplicity into everything we do, and our products and solutions reflect this,” Richard Nicol, TechnologyOne’s Support & Enhance Director explained. “We take complete responsibility for building, marketing, selling, implementing, supporting and running our enterprise solution for each customer to guarantee longterm success.” 

TechnologyOne’s comprehensive product suite, made up of 12 integrated products, allows customers to choose whether to use only one product or the full enterprise suite. The products include: Financials, Human Resource and Payroll, Supply Chain, Property and Rating, Business Intelligence, Budgeting and Forecasting, Performance Planning, Student Management, Asset Management, Enterprise Content Management, Enterprise Cash Receipting, and Stakeholder Management.

Over 1,000 leading corporations, government departments and statutory authorities now use this product suite.

TechnologyOne distinguishes itself from other enterprise vendors by holding strong to its philosophies, which is to provide customers with simple yet modern and comprehensive, powerful preconfigured solutions tailored to meet the target industry’s needs. By purchasing TechnologyOne’s integrated solutions, customers benefit from a direct relationship with the company, unhindered by implementation partners or value-added resellers. As such, if any problems arise, customers only have to turn to TechnologyOne for support instead of going through the blame-game that can happen when engaging multiple suppliers or third parties.

TechnologyOne, now Australia’s largest publicly listed software company, provides customers with easy-to-use, integrated enterprise software designed specifically for seven select key markets: local government, government, financial services, utilities and infrastructure, education, health and community services, and managed services. The common thread amongst these industries is that they are all either asset or service intensive.

Richard revealed that this was a conscious decision so the company could hone its development focus, which subsequently results in broad and deep functionalities that meet customer needs.

“We have a proven track record in these key markets and a deep engagement with our customers – by deeply understanding their needs, we can better serve them!” 

Keeping up with the times, TechnologyOne migrated to cloud-based technology, and from this experience garnered an understanding on what the Software as a Service experience should be for their customers. TechnologyOne’s software is now available on the Cloud and TechnologyOne teams make the transition to the cloud very easy.

Richard stated, “What we would like our customers and anyone considering a move to the cloud to consider is that the cloud is a journey, not a destination. To that end, we continue to build out our cloud platform, and optimise our enterprise solutions to run on the TechnologyOne Cloud, creating the perfect marriage of software and infrastructure.” 

TechnologyOne has, among its ranks, some very experienced technologists and industry experts who keep a constant lookout at the trends across all of their key markets as well as the technology landscape. This ensures the company remains agile while looking to future requirements for its customers.

TechnologyOne takes advantage of the flexibility provided by Mitrais’ captive team engagement to augment their development team in Brisbane. 

“Mitrais gives us a flexible workforce so that we can add and reduce developers to suit our needs very easily and simply,” Richard explained during his annual trip to Bali, during which he met with Mitrais’ team to discuss future development.” Currently, we want our team in Brisbane to keep their focus on developing Ci Anywhere, so Mitrais’ team can take care of the support and maintenance of the other software.” 

Ci (Connected Intelligence) Anywhere is a pure web-based platform that enables TechnologyOne customers to easily adopt smart mobile devices.

When combined with the TechnologyOne Cloud it takes advantage of the economies of scale only capable through a true cloud solution, offering flexible work options that will streamline business and reduce costs.

He then explained that TechnologyOne is using an embedded team model, which considers Mitrais’ team as a pure extension of TechnologyOne’s team as opposed to a separate entity. They were given the same training and involvement level as their Australian counterparts.

“The Mitrais staff are very much a part of our team, and a trusted partner,” Richard concluded. 

Combining in-depth industry knowledge, a flexible workforce with up-to-date improvement processes, TechnologyOne is a vendor who takes end-to-end accountability for their product suite and will stand by every customer through thick or thin, from the beginning to the end of the implementation process and beyond.