FREQUENTLY ASKED QUESTION
Why Outsource Software Development Projects?
There are many reasons why corporations choose to outsource software development projects. To name just a few, incentives to outsource include lack of skilled IT professionals or industry knowledge, reduced costs, the ability to free up internal resources and speed of delivery.
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Why should I outsource when I can recruit?
Recruitment is a timely and costly business requiring that you first find and then integrate the new personnel into your organisation, by outsourcing you not only negate the time and cost of recruitment you also gain access to staff already integrated into the Mitrais organisation who can quickly be brought up to speed by your existing team.
An additional benefit is that you can turn a fixed cost of a permanent employee into a variable cost of a specific skill.
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What work is done offshore?
In an ideal offshore software development model, analysis activities are performed on-site using a limited number of professionals. They can be either Mitrais Consultants or your own resources. The coding element, which requires a large pool of professionals, is outsourced offshore. However, design can be performed offshore and Bali is an ideal place to temporarily relocate your design staff.
The above diagram shows the typical distribution of tasks for an outsourced software development project.
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Is communication a problem?
Globalisation has reached a point where it is now as easy to collaborate with offshore personnel as if they were in the next office as apposed to the next country. This rapid increase in communication tools means that it is easy and inexpensive to exchange data, voice, and video over secure links.
Where applicable Mitrais staff will visit your site usually during the design and integration phases of a project where knowledge transfer is critical, it is also cheap and easy to visit Mitrais as we are located in Bali. Our offices are located less than less than 10 minutes from Ngurah Rai International Airport. Being a major international tourist attraction, Bali offers extensive international air links.
This has made offshore developments practical and economical.
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What language do I use to communicate with Mitrais?
As an international software development company, Mitrais uses the English language to communicate.
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What is the level of fluency in English?
All Mitrais consultants are university graduates with accreditation in the English language. English is also integral to our staff development and assessed externally.
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Will Mitrais come to our Site?
Where applicable, Mitrais consultants will perform analysis activities at your site. Account Managers will communicate with their clients regularly; however, all development is done off site. If requested, as part of the project, development staff will come to your site in order to hold meetings, give training or answer questions. The implementation phase of a project typically involves a software engineer being on site. Also see 8. Outplacement.
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Does Mitrais provide an outplacement service?
Yes. Mitrais has provided staff on site in Australia, Eire, UK, Malaysia, Hongkong, Indonesia, Iran and the Philippines, South Africa, Zimbabwe, and Zambia. This takes the form of specific expertise for short periods or longer term contract outplacement.
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What level of savings can I expect from outsourcing to Mitrais?
We can save companies around 50% of the costs of hiring personnel and even more if the solution was to use contractors. You wind up with all the normal outsourcing benefits of no continuing personnel cost obligation at a much lower cost.
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How Can I Monitor Performance and Productivity?
Reporting systems are tailored to meet individual client requirements. Typically, periodical reports contain information about completed tasks, planned tasks, issues, risk management and questions for the client. For time and materials projects, additional reporting would normally include cost to date, cost to completion and time to completion. As an example, using the capabilities of the Internet, facilities can be provided to facilitate online interactive design, progress reporting and source deliveries at milestones.
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How does Mitrais protect confidentiality?
To protect confidentiality and the property rights of the customer, Mitrais will sign a Confidentiality and Non-Disclosure agreement. Our reputation is your guarantee.
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May I propose my own work standards or methodologies?
We are flexible and will consider any constructive suggestions.
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How do I save money by having my work done in Bali?
The cost of living in Bali is much lower than in most developed countries. We are able to do your work at a much lower cost because our costs are much lower providing a win-win situation.
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How do I send my work to you?
Electronically via e-mail or FTP, via courier service such as DHL, or, as many of our new customers choose, personally visit the island paradise of Bali!
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Quality Assurance and Control
A quality assurance process is a key element of Mitrais methodologies. Measurement, project planning, quality reviews, and the continuous improvement of standards, procedures and tools are an integral part of our methodology.
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